HumanaChoice R0110-003 (Regional PPO)

Rapides County, Louisiana


Medicare Plan Details

2021 Plan
Plan Type
Medicare Advantage (Part C) with Prescription Drug (Part D)
by Humana
Monthly Premium
Your Cost $110
Additional Coverage
Hearing Vision Dental
Deductible / Max Out-of-pocket
$0 / $11,300 In and Out-of-network $7,550 In-network

Quality Rankings

Based on Medicare.gov Government 5 Star Ratings

Overall Quality Score

 3.0 out of 5.0

This plan has a 3.0 score for overall quality. Overall quality scoring is based on government five star ratings and is a combination of scoring for the health services components below, including customer service, member experience, management of chronic conditions, and member complaints. This plan includes prescription drug coverage and the overall score also includes drug related areas such as customer service, member experience, drug safety, and drug pricing.

Health Plan Customer Service

 5 out of 5.0

This plan has a 5 score for customer service. The customer service quality rating is based on the government’s evaluation of how the health insurance carrier handled members’ phone calls, requests, questions, and other interactions.

Member Experience with Health Plan

 3 out of 5.0

This plan has a 3 score for member experience. The member experience quality rating is based on surveys and member feedback regarding experiences using their Medicare health plan.

Managing Chronic (Long Term) Conditions

 3 out of 5.0

This plan has a 3 score for managing chronic conditions. The managing chronic conditions quality rating is based on the government’s evaluation of whether members with certain long term conditions received the proper tests and treatments to manage their health conditions.

Staying Healthy: Screenings, Tests and Vaccines

 3 out of 5.0

This plan has a 3 score for members staying healthy. The staying healthy quality rating is based on the government’s evaluation of whether members of the health plan receive screening tests, check-ups, and vaccines which help them stay healthy.

Member Complaints and Changes in the Health Plan's Performance

 4 out of 5.0

This plan has a 4 score for member complaints. The member complaints quality rating is based on the government’s evaluation of how often members of the plan had problems and filed complaints. Scoring also factors in whether the plan’s performance improved over time.

Drug Plan Customer Service

 4 out of 5.0

This plan has a 4 score for drug plan customer service. The drug plan customer service quality rating is based on the government’s evaluation of how the health plan handled members’ phone calls, requests, questions, and other interactions related to prescription drug coverage.

Member Experience with the Drug Plan

 3 out of 5.0

This plan has a 3 score for drug plan member experience. The drug plan member experience quality rating is based on surveys and member feedback regarding experiences using their Medicare prescription drug plan.

Drug Safety and Accuracy of Drug Pricing

 3 out of 5.0

This plan has a 3 score for drug plan safety and pricing. The drug safety and pricing accuracy quality rating is based on the government’s evaluation of whether members with certain medical conditions are prescribed drugs in a safe and clinically recommended manner. This rating also incorporates the accuracy of the plan’s pricing information.

Member Complaints and Changes in the Drug Plan’s Performance

 3 out of 5.0

This plan has a 3 score for drug plan member complaints. The drug plan member complaints quality rating is based on the government’s evaluation of how often members of the plan had problems and filed complaints. Scoring also factors in whether the drug plan’s performance improved over time.